Author Box only showing one author

Hi @einatyaor

Thanks for contacting us.

Which Author box gutenberg block you were using? Can you please screenshot?

Hi

Thank you for your response

I am trying to add a screenshot of the author box, what I see on the page, and the settings area, but somehow it does not seem that the screenshots are uploading.. I tries to copy them here using “Ctrl C”

So I’ll describe it.. the gutenberg block is called “Author Box” it has an image of three people, the middle one is in front of the other two – is this the right block to use?

• This reply was modified 1 week, 6 days ago by einatyaor.

@einatyaor I believe that is coming from other plugins or theme since we don’t have specific custom block yet.

Currently the only way to put it into a page is by using shortcode: https://publishpress.com/knowledge-base/shortcodes/

Thanks,

Thank you
I have now been playing with it for hours – changed my theme , removed the instructor role plugin
It seems that it is not because it is showing one user – it is only able to show the user that is the default site administrator..
I also saw maybe some errors that seems to have to do with right to left language? I tried changing all the author names to English but it still doesn’t work

Hi again
So now I finally understand – the Author box is only showing me the author of the specific page which I put the Author box on
How can I show all the Authors I have in my site – on a certain page?

@einatyaor You could do that using our Author List shortcode: https://publishpress.com/knowledge-base/authors-list/

great, thank you
I will try it

@einatyaor Sure thing. Let us know if you have any other issues.

Thank you for offering
Because actually I do need more help

First, the shortcodes work great! Thank you for this

I have been playing with author pages, I went back and forth with clicking and unclicking the “enable author pages” options while trying out options…
Now I have clicked it but when I try to see the Author pages either through preview or through the site I get a “This page isn’t working… minorrabbitsshape.mylearndash.com?redirected you too many times.” – I deleted all my cookies and it didn’t help..

Also I tried to use the explanation of how to customize the Author pages from here https://publishpress.com/knowledge-base/customize-author-pages/ – and when I tried going to this “/wp-content/plugins/publishpress-authors/src/templates/parts/” – folder I got a message – “Forbidden, You don’t have permission to access this resource.”

So I’ll be very happy for help with this

Does the Pro version make the Author pages customization simpler?

Thank you again!
Einat

@einatyaor This issue happens because permalink need to refreshed after enable or disable Author Pages.

Please go to WP-admin > Settings > Permalink. Just click save again, and it will flush your permalink and should solved your issue.

Thanks,

We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

Thanks,