Author does not answer support requests

  • I have paid for the premium plugin but the author does not answer support requests. Very disappointed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mediabeta

    (@mediabeta)

    Dear Indell,
    we think that there has been a misunderstanding because in this moment we haven’t some requests in pending.
    Please send us an email with your problem and insert in the subject email “Author does not answer support requests”.

    Thanks for your collaboration

    Thread Starter Indell

    (@indell)

    At what email address? Your website is down with a 500 error.

    Plugin Author mediabeta

    (@mediabeta)

    Hi Indell,

    I do not know which website you have visited, https://www.mediabetaprojects.com works perfectly.
    However, in case you want to expose your problem to find a solution, please contact us using the same subject: “Author does not answer support requests”.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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