“Author name should link to” BUG

  • Resolved pleury

    (@pleury)


    5 years, 8 months ago

    In the pro version, when choosing “Author’s Website” for “Author name should link to” the author name disappears from the author box. Furthermore, if you turn on “no follow on author name link” the author name displays as “rel=”nofollow”.

    This is a pretty serious bug. We purchased the pro version and we’d like this resolved quickly.

    Thanks.

    • This topic was modified 5 years, 8 months ago by pleury.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @pleury,

    Thank you for reaching out to us!
    Could you please let me know what version of the plugin do you have installed?
    Both for Simple author box Pro and Lite.
    I believe were bugs a couple of versions down but were solved.

    Also please send me your website’s url so I can take a look.

    All the best,
    Mihaela

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @pleury, The author is under restrictions from the moderation team not to support their customers on www.ads-software.com, but only support the users of their free plugins.

    This thread may be closed at any time.

    Thread Starter pleury

    (@pleury)

    Thank you for the heads up Andrew. The thread can be closed.

    • This reply was modified 5 years, 8 months ago by pleury.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m closing this topic for this reason.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    I am sure you’ll get support on the author’s site.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘“Author name should link to” BUG’ is closed to new replies.