Author pages error and social icons not appearing

  • Resolved Carlos Darko

    (@dantesama)


    2 years, 1 month ago

    I’ve just installed the plugin in a new site but even when an author has his social URL’s in his profile, the icons does not appear in the author box.

    Either the related posts do, and I think this can be related with the fact that posts from any author dissapear when activating the plugin. Once you deactivate, they appear again. I’ve read in other thread taht this was a bug fixed in 1.3 version, but looks like it could be happening again.

    Could you help me, please? Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Molongui

    (@molongui)

    Hi @dantesama,

    In order to social icons to be displayed you need to:

    1) Provide social profile URLs using the fields under the Molongui Authorship section in the edit-user/profile screen. Other plugins, like Yoast, for instance, add their own social fields, but those are not recognized (yet?) by our plugin.

    2) Configure the author box to display social icons. This setting (“Show social icons”) is enabled by default. You can find in on: Authors > Author Box Editor > Content > Social Icons

    Please make sure you have provided the social URLs using our plugin fields.

    Author name not being displayed on your posts byline might happen when the author has a custom user role and you are not running the Pro plugin. Support for custom user roles is a premium feature not available in the free version of Molongui Authorship.

    Please let us know if this helps.

    Plugin Author Molongui

    (@molongui)

    As we haven’t got any answer from you, I’m closing this ticket now. Hopefully you got the issue fixed. If you didn’t, feel free to reopen it anytime.

Viewing 2 replies - 1 through 2 (of 2 total)
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