Authorization Callback

  • Resolved kejo

    (@kejo)


    6 years, 4 months ago

    When I click the Connect to Salesforce button on the Authorize tab I am taken to Salesforce and then after signing in returned to the Authorize tab but the Connect button is still there with the message “Salesforce needs to be authorized to connect to this website. Use the Authorize tab to connect.” above it.

    I have checked the settings multiple times and everything appears correct.

    I tried refreshing the browser and no change.

    I checked my servers PHP Error logs and nothing shows up.

    Anything I might be missing?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jonathan Stegall

    (@jonathanstegall)

    @kejo take a look at this thread and see if it has a resolution for you?

    Thread Starter kejo

    (@kejo)

    Thank you Jonathan – I tried that thread and no luck.

    I checked the Database and it does create the two tables you mentioned.

    I also tried troubleshooting the following suggestions you made:

    1. Re: Disabling JavaScript- I disabled Javascript in the browser and I could confirm that there was a a string after the code variable in the URL before the redirection happens. How do I verify if it’s the correct code parameter?

    2. Re: JavaScript error somewhere- Not seeing any JS errors in the console.

    3. Re: mismatched setting somewhere: I have verified the settings as best as I can for the Consumer Key, Consumer Secret, Call Back URL, Login Base URL. I was able to connect to using a REST client and a PHP script with these settings as well.

    4. Re: PHP errors – no PHP errors in log.

    My feeling is that it is either a server setting on my end or something that needs to be configured in SF? Any further thoughts?

    Plugin Author Jonathan Stegall

    (@jonathanstegall)

    @kejo I think you should also check the permissions for the app in Salesforce. One person on that thread said the following:

    Hey you guys, I had the same issue. You were right in that it was a permissions error. I check the url after clicking the authorize button and it said the user does not have permission to access this app. I went into my permissions and searched for the app I created in SF and then added that app to my permissions. Viola.

    Hopefully it’ll be that easy.

    Thread Starter kejo

    (@kejo)

    Hi Jonathan –
    I wasn’t 100% sure what was meant by Permissions in that response but the API Scope had been set for Full Access which I had assumed would cover all the options but once I added these two scope the connection worked:
    Access and manage your data (api)
    Perform requests on your behalf at any time (refresh_token, offline_access)

    Thanks for your help and quick responses.

    Plugin Author Jonathan Stegall

    (@jonathanstegall)

    @kejo great. Yes, those are definitely the required permissions. We have that in the documentation, but it’s unfortunate that we don’t have a way to check the app from the plugin side so we could notify in a more usable way. Glad it worked.

Viewing 5 replies - 1 through 5 (of 5 total)
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