Authorization Required – cant log in

  • majki323

    (@majki323)


    7 years ago

    Hello,
    I am trying to fix my friend’s website, but I cant log in (401 authorization required). Password for wp-admin doesnt match, I checked FTP files but I cant find .htaccess (event tried via filezilla – show hidden files). I dont have access to PHP my admin or mysql. Can only login to FTP.
    Is there any chance to fix it?
    All replies welcome ??

Viewing 1 replies (of 1 total)
  • Name Hero

    (@nameherocom)

    If your friend has access to cPanel you may want to login to File Manager from there, click the cog on the top to view hidden files, and then look.

    You may also want to try another FTP program for the heck of it.

    If you’re using a Mac I like Transmit but there is also Filezilla.

    Also, if you have SSH access you can navigate to the /wp-admin folder:

    cd /path/to/wp-admin

    and then type:

    ls -l

    To see if the .htaccess file is there.

    Finally, if he is using cPanel, you may want to go to “Directory Privacy” to see if it’s inside of there.

    If all else fails, perhaps reach out to his web host to make sure they haven’t added a global .htaccess for the wp-admin directory. This is a common practice if they’ve recently had a brute-force attack on the server.

    Good luck!

Viewing 1 replies (of 1 total)
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