Authorize.NET DPM Plugin Failure
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I have tried contacting support via ticket entry (won’t take) & email, no response.
I have had this ongoing issue with the above extension, and I need this fixed since it is a paid extension.
Upon payment processing, Authorize.NET shows as processed & approved, yet site does not, and cancels order.
HELP!
Website is https://irscompliance.org, and I am willing to provide ADMIN creds & System Status Report upon contact.
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### WordPress Environment ###
Home URL: https://www.irscompliance.org
Site URL: https://www.irscompliance.org
WC Version: 2.4.8
Log Directory Writable: ? /home/rootirscadmin/public_html/wp-content/uploads/wc-logs/
WP Version: 4.3.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
Language: en_US### Server Environment ###
Server Info: Apache/2.4.12
PHP Version: 5.4.44
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.42
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 2.4.8
:
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?### Active Plugins (58) ###
Advanced Browser Check: by Mattias Hedman – 4.2.1
Autoptimize: by Frank Goossens (futtta) – 1.9.4
Cartpauj Register Captcha: by Cartpauj – 1.0.01
Coming Soon / Maintenance Mode From Acurax: by Acurax – 1.1
Constant Contact Widget: by SourceFound – 1.9.2
Contact Form Builder: by WebDorado – 1.0.31
Contact Form Multi by BestWebSoft: by BestWebSoft – 1.1.4
Contact Form by BestWebSoft: by BestWebSoft – 3.94
Disable Comments: by Samir Shah – 1.3.2
Disable Toolbar: by Michael Dance – 1.0
Ditty News Ticker: by Metaphor Creations – 1.5.8
Enable Media Replace: by M?ns Jonasson – 3.0.3
Erident Custom Login and Dashboard: by Libin V Babu – 3.5
Events Manager: by Marcus Sykes – 5.6.1
Exclude Pages from Navigation: by Simon Wheatley – 1.92
GZip Ninja Speed Compression: by CustomWPNinjas – 1.2.3
WP Hide Plugin Updates and Warnings: by Midland Web Company – 1.0
Intuitive Custom Post Order: by hijiri – 3.0.7
Juiz User Login by email: by CreativeJuiz – 1.0.1
Login With Ajax: by Marcus Sykes – 3.1.5
Nav Menu Roles: by Kathy Darling – 1.7.1
New User Approve: by Josh Harrison – 1.7.3
P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.3.9
PopupAlly: by Nathalie Lussier Media Inc. – 1.4.8
Quiz And Survey Master: by Frank Corso – 4.6.2
Recently Registered: by Mika Epstein – 3.4.2
Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder
Eindhoven
The Netherlands – 3.5.1Simple Page Ordering: by Jake Goldman
10up – 2.2.4Slideshow: by StefanBoonstra – 2.3.1
Smart Countdown FX: by Alex Polonski – 1.4.4
TablePress: by Tobias B?thge – 1.6.1
Compress JPEG & PNG images: by TinyPNG – 1.4.0
TinyMCE Advanced: by Andrew Ozz – 4.2.5
User Shortcodes: by HappyPlugins – 1.0.1
WooCommerce Admin Bar Addition: by David Decker – DECKERWEB – 2.7.0
WooCommerce – Autocomplete Order: by Mirko Grewing – 1.1.1
WooCommerce Export Orders: by Dhruvin Shah – 0.1
WooCommerce Authorize.net DPM Gateway: by WooThemes – 1.6.0
WooCommerce Pay for Payment: by J?rn Lund – 1.3.7
Woocommerce Poor Guys Swiss Knife: by Uli Hake – 2.2.4
WooCommerce Product Add-ons: by WooThemes – 2.7.10
WooCommerce Sequential Order Numbers: by SkyVerge – 1.4.0
WooCommerce: by WooThemes – 2.4.8
WooThemes Helper: by WooThemes – 1.5.9
WooView: by Joe Rucci – 1.2.5
Wordfence Security: by Wordfence – 6.0.20
WordPress PopUp: by WPMU DEV – 4.7.1.1
Yoast SEO: by Team Yoast – 2.3.5
WordPress Access Areas: by J?rn Lund – 1.4.3
WP-Cron Control: by Thorsten Ott
Erick Hitter
Automattic – 0.7.1WP-DBManager: by Lester ‘GaMerZ’ Chan – 2.78
WP Performance Score Booster: by Dipak C. Gajjar – 1.4
WP-Print: by Lester ‘GaMerZ’ Chan – 2.56
WP Statistics: by Mostafa Soufi & Greg Ross – 9.6.5
WP Super Minify: by Dipak C. Gajjar – 1.3.1
WPtouch Mobile Plugin: by BraveNewCode Inc. – 3.8.8
XML Sitemap & Google News feeds: by RavanH – 4.4.1
YouTube: by EmbedPlus Team – 10.8### Settings ###
Force SSL: ?
Currency: USD ($)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2### API ###
API Enabled: ?
API Version: 3.0.0### WC Pages ###
Shop Base: #335 – /?page_id=335
Cart: #336 – /?page_id=336
Checkout: #337 – /?page_id=337
My Account: #338 – /?page_id=338### Taxonomies ###
Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)### Theme ###
Name: Small Business Pro
Version: 3.0
Author URL: https://d5creation.com/
Child Theme: ? – If you’re modifying WooCommerce or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: Not Declared### Templates ###
Overrides: –
There was a change to how Authorize.NET responds to processing API, and I fear that this is what is causing the issues.
Anyone?
bump
Authorize.NET notified of changes below in August 2015:
Important Authorize.Net Technical Updates
Over the next few months, there are several updates and enhancements we are making to our systems that you need to be aware of. They are all technical in nature and may require the assistance of your web developer or shopping cart/payment solution provider.
Please read this notice carefully, and if you need to find a developer to help you, please check out our Certified Developer Directory at https://www.authorize.net/cdd.
Security Certificate Upgrades to api.authorize.net
As part of our continuous upgrades to enhance system performance and security, on September 21, 2015, we are upgrading api.authorize.net to new security certificates, which are signed using Security Hash Algorithm 2 (SHA-2) and 2048-bit signatures.These upgrades were already completed on secure.authorize.net in May. If your website or payment solution connects to api.authorize.net and any updates are necessary to use the new certificates, please refer to this blog post (https://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Production-Certificate-Upgrades-begin-May-27-2015/ba-p/50430) in our Developer Community, which has all of the certificate information you and your developer will need for this update. Our sandbox environment has already been updated so that you can validate that your solution will continue to work using SHA-2 signed certificates, prior to September 21st.
After the update is complete on September 21st, any website or payment solution that connects via api.authorize.net that cannot validate SHA-2 signed certificates will fail to connect to Authorize.Net’s servers.
Transaction ID Changes
In October of this year, due to system updates, it will be possible to receive Authorize.Net IDs (Transaction ID, Batch ID, etc.) that are not in sequential order.Currently, if you receive a Transaction ID of “1000,” you could expect that the next Transaction ID would not be less than 1000. However, after the updates, it will be possible to receive a Transaction ID less than the one you previously received.
If your system has any functionality that expects Authorize.Net-generated IDs to be sequential, please update it immediately so that you will not see any disruptions to your solution.
Additionally, please make sure that your solution does not restrict any Authorize.Net ID field to 10 characters. If you are required to define a character limit when storing any of our IDs, the limit should be no less than 20 characters.
TLS Remediation for PCI DSS Compliance
As you may already be aware, new PCI DSS requirements state that all payment systems must disable TLS 1.0 by June 30, 2016. To ensure that we are compliant ahead of that date, we will be disabling TLS 1.0 first in the sandbox environment and then in our production environments. Both dates are still to be determined, but please make sure your solutions are prepared for this change as soon as possible.For more information, including updates to the dates we anticipate disabling TLS in each environment, please refer to our previous blog post. We will also send another email about TLS once we have a final date in place.
Akamai Reminder
Last, but not least, we previously announced our Akamai implementation plan and timelines. Using Akamai’s technology will provide Authorize.Net a superior level of reliability, as it helps safeguard against interruptions caused by issues beyond our direct control, such as Internet congestion, fiber cable cuts and other similar issues.If you have not already, please review the announcement and the Akamai FAQs to determine what action you should take for your particular solution.
Bump
BUMP
Bump! Where is support???
This is a PAID extension!!!
Per your other thread, accounts team will contact you.
Thank you.
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