Authorizing plugin

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter nikola797992

    (@nikola797992)

    I have this warning

    “Your Chat plugin is not authorized!
    To authorize “Chats” plugin of your website please,
    go to you website back-end (admin area) on “Chats” plagin page
    and sign-in from there”

    But I logged in from my admin area.

    Plugin Author wp-chat

    (@wp-chat)

    Hi,
    Some of security plugins on your website can break authentication process.
    You can temporarily deactivate your security, to be sure, that all requests and answers between our service and your website works fine.
    Try to authenticate again.
    If authentication was successful – you need to know, that the trouble was in your security and you need better configurate it.

    If doesn’t help – please, write us using some of three ways:
    email support(@]wpadm.com, this WordPress support forum or contact form on our website https://www.wp-chat.com/

    Chat support team

    Thread Starter nikola797992

    (@nikola797992)

    I paused the security and the warning isn’t there any more, but the chat conversation doesn’t appear on the guest chat tab.

    Thread Starter nikola797992

    (@nikola797992)

    It works now, thanks!

    Thread Starter nikola797992

    (@nikola797992)

    It doesn’t work no more, it seams every time it needs to be verifed.
    I am using cloudflare security and they asked me do you use WebSockets?

    Plugin Author wp-chat

    (@wp-chat)

    We don’t use WebSocket protocol.
    https://en.wikipedia.org/wiki/WebSocket

    Thread Starter nikola797992

    (@nikola797992)

    Why do you think it does not work with cloudflare?

    Thread Starter nikola797992

    (@nikola797992)

    Do you have any suggestions?

Viewing 8 replies - 1 through 8 (of 8 total)
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