Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @subwebsites,

    I personally use Authy mobile app for my Wordfence installations and other 2FA. What is the specific error or trouble you are experiencing in adding the QR code?

    Our documentation also mentions Authy amongst the list of 2FA applications that can be used, so would be interested to hear any information you have that may require some re-testing on our part: https://www.wordfence.com/help/central/2fa/

    Thanks,

    Peter.

    Thread Starter Jaso

    (@subwebsites)

    The plugin does not offer any other app other than 2FA Auth. So how is it for me to scan my Admin code and open AUTHY app ?????

    Plugin Support wfpeter

    (@wfpeter)

    Hi @subwebsites,

    Wordfence offers 2FA as a general solution that can be added to a number of authenticator applications.

    Firstly, navigate to Wordfence > Login Security > Two-Factor Authentication

    Here you will see a QR code that can be scanned using the Authy mobile app to add your account. If you are using the Authy desktop application that cannot scan QR codes, clicking the “+” icon and pasting the 32 character code that appears below the QR code will also allow you to add your account.

    The code then returned by Authy must be input to verify everything is working before 2FA is activated. Make sure to take a copy of your recovery codes and keep them somewhere safe, such as in a password manager.

    Thanks,

    Peter.

Viewing 3 replies - 1 through 3 (of 3 total)
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