autmatic password generator to email does not work

  • Dear WP Community,

    I am having problems with the automatuc email for password reset.

    Even though I have entered my email details at the prompt I am not recieving a new password to my registered email address. It is strange as this function does NOT work for my .com account; yet it does for my .se account with wordpress.

    I have cleared my cookies and cache as well as rebooted my gmail. Still no joy.

    I have read the codex pages elsewhere on this site but do not feel confident enough to use one of the other workarounds.

    What have I done wrong? What should I do now?

    Thanks

    The problematic siute I have tried logging in at is https://justinjenk.com/wp-admin

Viewing 1 replies (of 1 total)
  • Jon (Kenshino)

    (@kenshino)

    Lord Jon

    Hello,

    Are your 2 sites (i’m assuming you have 2 from my understanding) both on the same hosting account?

    Your gmail could simply be rejecting the password reset emails because your mailserver is either improperly setup, or blacklisted, or your webserver & mail servers are on different ips.

    Try following the instruction at https://www.butlerblog.com/2012/09/23/testing-the-wp_mail-function/ and see if you can determine if the mails are going out, but simply getting rejected by gmail.

Viewing 1 replies (of 1 total)
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