• Resolved Maybach91

    (@maybach91)


    Hey,

    when the auto applied coupon with a minimum of cart value and restricted for the user role “customer”, then the coupon will NOT be transfered to paypal. paypal will dont subtract the coupon and complete ignore it. also on the invoice later isnt the discount displayed. but just before hit “pay” the coupon is applied.
    it works with bank transfer though.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Soft79

    (@josk79)

    Please send me your coupon settings and a url to reproduce.

    Thread Starter Maybach91

    (@maybach91)

    Coupon:
    value 10€,
    fixed cart discount,
    min order value: 80€,
    not combinable with other coupons,
    auto added,
    once redeemable per user,
    disallowed for user group Customer

    Link:
    https://staging.patrickludewig.de/www.metzgerei-graenitz.de/shop/beef-brisket-vom-black-angus-rindfleisch/

    when you add at least 80€ in your cart and want to checkout, you will see always the discount, but when you pay/checkout with paypal the cart at paypal will be the full price without the 10€ discount.

    at the staging site is wc 3.0.4 installed, but even on the live site with version 2.6.14 it does not work.

    • This reply was modified 7 years, 7 months ago by Maybach91. Reason: added wc versions
    Plugin Author Soft79

    (@josk79)

    Try these:

    – disable multi page checkout
    – disable user group customer restriction.

    Does any of that help? If not, please send me the a list of plugins you use.

    Thread Starter Maybach91

    (@maybach91)

    Thanks for your reply,

    But the coupon should be only valid for new customers, just saying. I deactivated the multi page checkout and removed the group customer restriction.

    Now it works, without the group customer restriction. (The multi page checkout was just a test from me, so the bug is still there with the restriction)

    So, how can configure the coupon only for new customers? Unfortunately your solution provided here does not work. ??

    WC System Report:
    https://pastebin.com/ybFq41xC

    • This reply was modified 7 years, 7 months ago by Maybach91.
    Plugin Author Soft79

    (@josk79)

    I think you need to remove the group customer restriction.
    Use ‘Usage limit per user’ instead.

Viewing 5 replies - 1 through 5 (of 5 total)
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