Auto Apply Coupon Not Working in 1.6.0

  • Resolved Satinder Singh

    (@satindersingh)


    9 months, 3 weeks ago

    Auto apply coupon has stopped working after updating the plugin to version 1.6.0. I encountered this issue on three different WooCommerce stores where I use this plugin.

    I manually checked by applying the coupon, and it works, but not automatically. I also cleared the cache and deactivated some plugins, but nothing helped.

    So, I rolled back the plugin to version 1.5.2, and everything is working fine again. I’ll wait for an update from your side. Only after that, I’ll update the plugin.

    My checkout and cart pages are custom-designed using Elementor, and I’m using the LiteSpeed Cache plugin along with Woo Subscriptions variations.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @satindersingh,

    Greetings from WebToffee Support!

    Thank you for bringing this issue to our attention. We apologize for the inconvenience you experienced with the auto apply coupon feature after updating to version 1.6.0.

    We’ve taken prompt action to address this issue and have released a modified version 1.6.1 of the plugin. This version includes fixes specifically targeting the auto coupon feature.

    We recommend updating to version 1.6.1 to resolve the auto apply coupon issue you have experienced. Once updated, please verify if the auto apply coupon functionality is working correctly on your WooCommerce stores. If you encounter any further issues or require assistance, please don’t hesitate to reach out to us.

    Thank you for your patience and understanding.

    Thread Starter Satinder Singh

    (@satindersingh)

    Thanks for the quick action! Everything is working fine after the update to 1.6.1. You surely deserve 5 stars ??

    Thread Starter Satinder Singh

    (@satindersingh)

    After recent update of Woo Subscriptions plugin, auto apply coupon again stopped working, please recheck with woo subscriptions version 6.0.0 variations.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @satindersingh,

    Thank you for informing us about the recent update of the WooCommerce Subscriptions plugin affecting the auto apply coupon feature again.

    To further investigate this matter, we kindly request that you provide us with your WooCommerce System status through this link. You can generate this report by navigating to WooCommerce -> Status -> Get system status report in your WordPress dashboard.

    Additionally, if any error logs are being generated related to this issue, please share them with us as well. This information will help us identify the root cause of the problem and work towards finding a suitable solution.

    Once you’ve generated the system status report and any error logs, please share them with us through the provided link. We’ll proceed with the investigation accordingly.

    Thank you for your cooperation and patience.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi?@satindersingh,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    If you require any further assistance, please reach out to us using a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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