Auto apply coupon stopped working

  • Resolved carloacquadigitale

    (@carloacquadigitale)


    1 year, 3 months ago

    Auto apply option stopped working on my website.

    I’ve already tried increasing max_auto_coupons_limit but nothing changes, even without any restriction on the coupon.

    Can you help me? Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @carloacquadigitale,

    Greetings from WebToffee support.

    Thank you for providing details about the issue you’re facing. To assist you further, could you please share the specific error message you receive when applying the coupon manually?

    For troubleshooting purposes, let’s try the following steps:

    1. Deactivate every plugin on your site except for Smart Coupon for WooCommerce and WooCommerce.
    2. Check whether the coupon gets applied automatically in this state.

    If the auto-apply works after deactivation, please activate each plugin one by one and check when the issue reappears. This will help us identify if any other plugin is conflicting with Smart Coupon for WooCommerce plugin.

    We appreciate your cooperation and look forward to resolving this issue for you.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @carloacquadigitale,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    You may create a new thread if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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