• Bought the auto incrementer addon but the number is not going up.
    Also I built the site with Multisite Language Switcher for translation in the same domain, but the licence isn’t working .

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    @zutigrm I’ve deleted your offer to login to your user’s site. While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

    If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

    Thankfully are other ways to get information you need:

    You get the idea.

    We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

    When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves.

    Thread Starter devils0459

    (@devils0459)

    I also found a serious problem which is once I install the TF Random Number plugin, I can no longer access to my plugin-install.php, and it resumed normal after I delete all the files about this plugin.

    I think it screwed up some function of WordPress itself, error log as below:
    Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /www/wwwroot/cp/wp-includes/capabilities.php:640 Stack trace: #0 /www/wwwroot/cp/wp-admin/network.php(18): current_user_can('setup_network') #1 /www/wwwroot/cp/wp-admin/network/setup.php(13): require('/www/wwwroot/cp...') #2 /www/wwwroot/cp/wp-content/plugins/tf-numbers-controls/tf-numbers-controls.php(20): require_once('/www/wwwroot/cp...') #3 /www/wwwroot/cp/wp-settings.php(362): include_once('/www/wwwroot/cp...') #4 /www/wwwroot/cp/wp-config.php(124): require_once('/www/wwwroot/cp...') #5 /www/wwwroot/cp/wp-load.php(37): require_once('/www/wwwroot/cp...') #6 /www/wwwroot/cp/wp-admin/admin.php(34): require_once('/www/wwwroot/cp...') #7 /www/wwwroot/cp/wp-admin/network/admin.php(13): require_once('/www/wwwroot/cp...') #8 /www/wwwroot/cp/wp-admin/network/plugin-install.php(15): require_once('/www/wwwroot/cp...') #9 {main} thrown in /www/wwwroot/cp/wp-includes/capabilities.php on line 640

    Please help to fix this problem and those I mentioned at the top of the post.

    Thread Starter devils0459

    (@devils0459)

    The Auto Incrementer starts working somehow, but the problem I mentioned above still exist. I have to stop the plugin in order to modify my other plugins.

    Fatal error: Uncaught Error: Call to undefined function wp_get_current_user() in /www/wwwroot/cp/wp-includes/capabilities.php:640 Stack trace: #0 /www/wwwroot/cp/wp-admin/network.php(18): current_user_can('setup_network') #1 /www/wwwroot/cp/wp-admin/network/setup.php(13): require('/www/wwwroot/cp...') #2 /www/wwwroot/cp/wp-content/plugins/tf-numbers-auto-incrementer/tf-numbers-auto-incrementer.php(22): require_once('/www/wwwroot/cp...') #3 /www/wwwroot/cp/wp-settings.php(362): include_once('/www/wwwroot/cp...') #4 /www/wwwroot/cp/wp-config.php(124): require_once('/www/wwwroot/cp...') #5 /www/wwwroot/cp/wp-load.php(37): require_once('/www/wwwroot/cp...') #6 /www/wwwroot/cp/wp-admin/admin.php(34): require_once('/www/wwwroot/cp...') #7 /www/wwwroot/cp/wp-admin/network/admin.php(13): require_once('/www/wwwroot/cp...') #8 /www/wwwroot/cp/wp-admin/network/plugin-install.php(15): require_once('/www/wwwroot/cp...') #9 {main} thrown in /www/wwwroot/cp/wp-includes/capabilities.php on line 640

    Please assist!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Auto Incrementer not working and licence issue of multi-site for translation’ is closed to new replies.