Auto-logged out of plugin

  • Resolved mdotk

    (@mdotk)


    1 year, 5 months ago

    I was auto-logged out of the plugin within WordPress after 4 weeks, and then none of my articles were being auto-submitted like they should be. I only noticed 5 days later when my Start numbers were down. We should get an alert or stay logged in for longer/permanently.

Viewing 1 replies (of 1 total)
  • Plugin Author microsoftstart

    (@microsoftstart)

    Dear @mdotk ,

    Thank you for reaching out to us regarding the recent automatic disconnect issue you experienced with the Microsoft Start Partner Hub. We apologize for any inconvenience caused.

    We want to assure you that the disconnect incident was due to an unexpected issue that has now been resolved, and you should be able to connect your brand without any further interruptions. Please be assured that we strive to provide a persistent connect experience for our valued partners, and this incident was an unexpected occurrence.

    In the future, if you require timely assistance or encounter any challenges, we recommend visiting the Microsoft Start Partner Hub (MSPH) directly to contact our support team. The MSPH serves as a dedicated channel for partners to seek help, ensuring that we can promptly address any concerns you may have.

    Thank you for your understanding and patience throughout this incident. We value your partnership and remain committed to delivering a seamless experience for all our valued partners.

    Best regards,

    Microsoft Start Partner Hub Team

Viewing 1 replies (of 1 total)
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