Auto Logout doesn’t work for me when using Safari for iOS

  • Resolved Jerrad

    (@jjgleim)


    7 years, 3 months ago

    When I visit my website on my iPhone using Safari, surf some pages, and then close the Safari app (without me logging out of my site), when I reopen Safari the next time I am forced to log back in again before viewing the site.

    When I visit my website using Google Chrome for desktops, I can close Chrome and restart it and I am still logged in to my website. It also works fine when using Chrome mobile on my iPhone.

    Is there a setting in Safari that is clearing the cookie for Auto Logout or is there something else at play that is causing this issue?

    Thanks,

    Jerrad

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Jerrad,

    Thank you for getting in touch. Please could you email our support team on [email protected] so they can take a look?

    I’m not aware of anything that might affect Safari, but of course you are probably right that there is a cookies setting that needs adjusting somewhere.

    I may not pick up replies here.

    Regards,

    Dan

    Thread Starter Jerrad

    (@jjgleim)

    Thanks Dan. I just sent the email. I appreciate your help.

    Jerrad

Viewing 2 replies - 1 through 2 (of 2 total)
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