• Resolved jlstysis

    (@jlstysis)


    I use pirate ship. When I create a pirate ship label, the tracking number is automatically added to the order notes in woocommerce. I then have to manually add it to TrackShip. Is it possible for TrackShip?to pick up this tracking number from order notes automatically?

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  • Hi jlstysis,

    The integration with PirateShip is done with the shipment Tracking plugin, AST PRO comes with the integration with Pirate Ship, and when they update the tracking info in the order notes, AST PRO grabs the info into the shipment tracking meta and fulfill the order. You can explore AST Pro and the Pirate Ship integration?here. For setup guidance, refer to their?documentation.


    For support with the TrackShip, please login to your account on TrackShip and contact the support team.

    Thanks.

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