Auto Register Not Working As Expected

  • Resolved g0hlj

    (@g0hlj)


    2 years, 5 months ago

    I have the latest version of EDD installed and just installed the auto register plugin.

    With it enabled, when I make a purchase of a free product, it doesn’t log me in automatically and it never sends me an email with the login credentials it has made for me.

    The account has been created because I can see it in the admin section.

    For this to work, must I be using the [edd_login] shorcode anywhere

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mihai Joldis

    (@misulicus)

    Hi @g0hlj

    Could you please try with just EDD and Auto Register active on the site? it is possible that something else is blocking the auto login feature on your setup.

    Thread Starter g0hlj

    (@g0hlj)

    Could you please try with just EDD and Auto Register active on the site? it is possible that something else is blocking the auto login feature on your setup.

    I will try that, can you confirm that after purchase, the user should be auto logged in ?

    Plugin Support Mihai Joldis

    (@misulicus)

    Yes, that is correct. Can you tell me what payment gateway are you using?

    Thread Starter g0hlj

    (@g0hlj)

    I am using Paypal and Stripe

    Plugin Support Mihai Joldis

    (@misulicus)

    And is the issue affecting both Paypal and Stripe? If you could please test with everything disabled, and even change the theme to a default one from WordPress.
    If you still have issues please send in a support ticket to our team and we will look into more detail https://easydigitaldownloads.com/support/

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Auto Register Not Working As Expected’ is closed to new replies.