Auto removing items from cart with the use of the plugin

  • Resolved olusholar24

    (@olusholar24)


    1 month, 1 week ago

    Keep getting thei error at checkout : { Product }has been removed from your cart because it can no longer be purchased. Please contact us if you need assistance. Diabaled the plugin and the website runs fine.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    Hi,

    this happens when the product’s price is empty, or when you updated the product price using an external tool.

    Thread Starter olusholar24

    (@olusholar24)

    The product price is not empty, there are prices set for eech locations but it just keeps removing everything from cart. I wish i can add an attachment here so you can see.

    Plugin Author Oscar Gare

    (@oscargare)

    Hi,

    Did you use a tool other than editing the product from the admin edit page to update the price? Also, check that the default WooCommerce price is not empty.

    Thread Starter olusholar24

    (@olusholar24)

    No. did no update or edit product with any tool but the default woocommerce are mostly empty, so will go fill that up. Thank you for that.

    But also, some products are not available in some countries so we just leave the price section empty for that product in that particular country/region. Could that be a cause too?
    And if yes, what do i do to products that aren’t available in some countries?

    Thank for your support.

    Thread Starter olusholar24

    (@olusholar24)

    That fixed the issue but it started showing the currency and price of one of the location for everyone.

    The price its showing is not even the default currency.

    The default is Naira. And the two other locations are USD$ and British Pounds.

    But it shows then US price and currency for the UK store.

    Plugin Author Oscar Gare

    (@oscargare)

    Hi,
    It is usually related to cache plugins. Did you enable the “Load product price in the background” option?
    https://www.pricebasedcountry.com/docs/getting-started/geolocation-cache-support/

    If you enabled the option, could you share the product link and the WooCommerce system report so I can review them and help you? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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