• Can’t log in to Admin after auto update to WP 6.7.1 on this one site. I have auto updates disabled on all other websites I manage, my own and clients, so haven’t updated yet.

    It looks like it relates to a few different plugins. I’m waiting until the restaurant is closed to attempt a fix, because the website frontend works as usual.

    I have a screenshot of the error messages.

    Thanks for any help you can provide.

    Laura

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins).

    I don’t see a screenshot, but I opened wp-login.php and saw what you mean. The messages displayed have something to do with this: https://make.www.ads-software.com/core/2024/10/21/i18n-improvements-6-7/

    This means that the plugin developers mentioned in the messages have to adapt their plugin so that it is compatible with WordPress 6.7.

    To remove the messages for you, it would be sufficient to deactivate the WordPress debug mode, i.e. the opposite way to that described here: https://www.ads-software.com/documentation/article/debugging-in-wordpress/

    If that is not enough, it is because the output of PHP messages is activated in your hosting. Speak to the hoster’s support to change that.

    As soon as the messages are gone, you should be able to log in again. Then check whether all plugin updates have been installed. If necessary. It will take a few more weeks until all plugin developers have followed suit.

    Thread Starter CarolinaEpicurean

    (@carolinaepicurean)

    Thank you both for the quick response!

    The update worked on all other websites, so it’s strange that this one has a problem. They all use the same theme, Astra, and the same plugins.

    I couldn’t find a way to attach a file (screen shot), but glad you know how to see what’s going on.

    I’ll try your fix suggestions now. UPDATE – I’m going to wait until this restaurant is closed, just in case I blow something up. Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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