• Resolved gbordormor22

    (@gbordormor22)


    Hello Sir,

    I am so lost.

    You see, I have spent 2 days reading and studying your Documentation. Then trying out what was said there, but I couldn’t yet understand how to use AutomatorWP.

    What I want to do, is that I want my users to receive an Email by 5AM in the Morning, on the day of their Birthday.

    So far, I have used trial and error to get somewhere. Then I see Flat Condition and User Role, as you can see here— https://prnt.sc/AAVEbse2Hm5N

    Which one is the correct filter out of the Two(2) ?

    Or,

    How do I set it up? — so that my users can receive an Email Message by 5AM in the Morning, on the day of their Birthday?

    Waiting to hear from you soon.

    Regards.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter gbordormor22

    (@gbordormor22)


    Now, I have struggled with a lot of Headache to get here– https://prnt.sc/K49KRsIS2fSO

    What you can see, is that I have used Action, where:
    User meta equals to birthday, and ends with date:md, where month and day is what is filtered for.

    Despite cracking my brain to get here, the Emails still don’t get sent.

    What do you think I am still getting wrong?

    A BACKGROUND
    The Birthday field to the User was added by Ultimate Member plugin.

    and the MetaKey is “birthday” as you can see here— https://prnt.sc/BCpNSh9Y7_5g

    Again, I installed JSM Show Metadata plugin, and it showed the MetaKey as “birthday“– to prove again that my Metakey “birthday” is the correct MetaKey, as you can see– https://prnt.sc/YS-MPF3Nl-KC

    You will also notice that the way my Date is stored is Year/Month/Day.

    From all these so far, why are my Emails not being sent?

    Waiting to hear from you soon.

    Regards.

    Plugin Author Dioni Sánchez

    (@dioni00)

    Hi @gbordormor22 ,

    This question is related to Schedule Actions. I’m sorry but we cannot bring support for premium add-ons here in the WordPress forums

    Please, open a support ticket here: https://automatorwp.com/contact-us/

    Best regards

    Thread Starter gbordormor22

    (@gbordormor22)

    Thanks for your reply.

    But I am sorry to inform you, that the information you have given me is wrong.

    WHY WOULD I SAY THAT?
    The reason is simple:

    Here is a Birthday Email that was once received in my mailbox, through Automation that was done with AutomatorWPhttps://prnt.sc/FfFy_CwLTI1X

    I didn’t need anything extra, than the Free version of AutomatorWP to pull it off.

    You sent this ( https://prnt.sc/i-MmF54HQXwa ) — AND this ( https://ibb.co/D8ZqQTT )

    And when I followed it then, it worked.

    A BACKGROUND
    The Domain Name where the AutomatorWP Email was getting sent, was a subdomain that I had under a .com Domain extension.

    But I changed from the .com Domain extension to a .ng extension, and that’s where my problem started.

    Because I didn’t do proper auditing, I lost the subdomain.

    Now, I want to do the same thing with AutomatorWP that I have once achieved, and you are talking something else.

    Can You Please look inwards again, and bring your mind back to how you instructed me, and we achieved it? — even with the Free version?

    Needing to hear from you soon.

    Regards.

    Plugin Author Dioni Sánchez

    (@dioni00)

    Hi @gbordormor22

    I’m sorry, I understood the question differently and that’s why I thought it was a question related to Schedule actions, I didn’t remember the previous thread. You mentioned that the configuration was correct and was working. Please, in that case check your mail server, it is possible that there is something wrong configuring it so that it is not sending the emails.

    Thread Starter gbordormor22

    (@gbordormor22)

    Thank You Sir, for this reply.

    I would however need us to put things in proper perspective.

    1.) You said something could be wrong with my Server as regards sending Emails.

    I am pleased to inform you that nothing is wrong with my Server in sending Emails.

    I say this with full confidence because my website is a a Membership Website powered by Ultimate Member plugin.

    — When people registered, they got a Welcome Email.

    — When they applied to reset their Password, they received a Password reset Email.

    These show that Email sending capability is functional on my website.

    With that, out of the way, I need us to look at AutomatorWP itself:

    2.) My Date is stored as Y/M/d, as you can see here— https://prnt.sc/YS-MPF3Nl-KC

    I want AutomatorWP to search and execute the sending of the Birthday Emails based on Month and Day of the Usermeta.

    I’m talking about this– https://prnt.sc/K49KRsIS2fSO

    In the usermeta condition, should I enter my date as {date:md}

    Or,

    Should I enter my date as {date:m/d}

    Which one is correct?

    3.) Can you still think of any reason why my Emails are not being sent with AutomatorWP?

    Regards.

    Plugin Author Dioni Sánchez

    (@dioni00)

    Hi @gbordormor22

    Thanks for sharing the screenshots.

    The correct meta to make the comparison would be {date:m/d} since I see that your usermeta is being saved in the format Y/m/d. This way the filter should pass and the action email should be sent.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Automated Birthday Notification Email on User’s Birthday’ is closed to new replies.