AutomateWoo -> Too Many Emails!

  • Resolved CarolynDevine

    (@carolyndevine)


    2 years ago

    Hi there! we are stumped.
    We have the following WorkFlow:
    Trigger = Order includes product variation with specific attribute
    Action = Send email.
    Trouble: if they purchase 8 items with the same attribute, they get 8 emails. We’ve tried various things with order line totals, etc. but haven’t figured out what to do.
    Please help. We’d like the email to be sent per order, not for every single line item in the order.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Igor H

    (@ihereira)

    Hello,

    I understand if there are 8 purchases with the same attribute, there are 8 emails.?Before moving forward, please share a copy of your System Status Report, found under WooCommerce > Status on your site. This will permit us to take a look at your general configuration.

    Thanks.

    Hi @carolyndevine ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    On the other hand, since this relates to the AutomateWoo extension, please contact us directly at WooCommerce.com → My Account → Support.?You will need to log in with the account used to purchase the extension before you can access that page.

    As per the forum guidelines, no support for premium extensions is done here but we will be happy to assist you further from there ??

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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