Automatic “back in stock” email not working

  • Resolved treasureseason

    (@treasureseason)


    4 years, 1 month ago

    Hello, I was excited about your plugin as it seems to offer exactly what I need. I’ve set it up and implented on website, but now I’m noticing that this email is not automatically sent. In your plugin description it says one of the features is “Automatically notify by email when product comes Back In Stock.” — is this feature no longer working ?

    It seems the email is only sent if I manually click “Send Instock Mail”

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello there,

    Good Day !!!

    Could you please troubleshoot the issue in detail by the following steps?
    1. Change Background Process Engine from Default to WooCommerce Background Process(try to restock product from out of stock to in stock) in our settings page
    2. We record log for each instance, we suggest you to check the log in WooCommerce -> Status -> Logs -> back-in-stock-notifier with latest date which has detailed information about where it stopped.

    Let us know.

    For now we mark this ticket as resolved, incase you need any help please reply back to this thread for further discussion.

    Thanks.

Viewing 1 replies (of 1 total)
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