Automatic campaign problem

  • We had our first automated “email campaign” go out yesterday.
    In the test mail I sent to myself, everything was fine.
    This whole thing however seems to have gone to hell.
    First of all, the “automated campaign” created 77 pages of about 10 “Newsletters” per page. It was scheduled to start sending friday at 11:00, at 170 mails per hour, which is what we used with our previous plugin. The hosting supports it without problems of course.
    It has started sending approx. one mail per 1-2 minutes, and hasn’t yet finished, more than 24h later.

    This wouldn’t even be that big of a deal if the mail was actually the same as the test mail I saw. Our readers started contacting us about the newsletter, saying that it looks like that:

    .digest-list-post { min-width:100%; width:100%; margin-bottom:30px; border-spacing:0; } .digest-list-post a { text-decoration:none; color:#333333; } .digest-list-post-title { font-size:18px; line-height:1.22; font-weight:700; margin: 0 0 10px !important; word-break: break-word; padding-top: 0 !important; } .digest-list-post-excerpt { line-height: 1.33; font-size: 15px; margin: 0 0 10px !important; padding-top: 0 !important; word-break: break-word; } .digest-list-post-meta { font-size:13px; color:#757575; margin: 0 !important; word-break: break-word; } .digest-list-post-meta a { color:#757575; } @media only screen and (max-width: 480px){ .d-xs-block { display:block !important; width:100% !important; } .pl-xs-0 { padding-left: 0 !important; } }

    Since the addresses of the admins and redactors and editors were the first to be added, it seems that we will be the last to receive the mail – none of us have it yet.

    We are quite devastated by this bad surprise. Thousands of subscribers will receive that, and probably hundreds will unsubscribe.
    I don’t know what to do, and I’m afraid to use this plugin any further.
    This was very disappointing

    • This topic was modified 2 years, 5 months ago by ogreiskill.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brian Mutende

    (@picocodes)

    Hi,

    I’m sorry to hear about this. That shouldn’t have happened, and my guess is that there’s a conflict with another plugin on your site.

    Do you use any email template plugins?

    For now you can pause the email sending and send a test email for the campaign to brian at noptin dot com and I’ll take a look.

    Plugin Author Brian Mutende

    (@picocodes)

    You can pause the automated campaign in the newsletters tab.

    Thread Starter ogreiskill

    (@ogreiskill)

    I used to have the mailpoet 2 plugin for newsletter, but it is disabled.
    As I said, the test mail doesn’t have any issue, which is why it came off as a surprise when the actual newsletter turned out this way

    Plugin Author Brian Mutende

    (@picocodes)

    Hi,

    Please install today’s update which adds more fixes for known conflicts.

    I’m sure this won’t happen again and would love it if you gave it another try.

Viewing 4 replies - 1 through 4 (of 4 total)
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