Automatic deletion of product does not create redirect

  • Resolved wordpressnetwork

    (@wordpressnetwork)


    5 months ago

    Hey team,

    the plugin is a perfect solution for WooCommerce users, thank you!

    I ran into an automation problem though. When I delete WooCommerce products by hand, everything works fine. But if another plugin updates my products and automatically puts old products in the trash no 301 redirect is created.

    Is there something wrong on my site or is this expected behavior?

    Thanks a lot!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Robert Fortaleza

    (@robfrtlz)

    Hi @wordpressnetwork,

    Thank you for writing in.

    There is nothing wrong on your site, and this is an expected behavior. Kindly note that if the plugin you use to update the products does not integrate with our plugin, there is a high chance that something like this will happen.

    Nevertheless, I would like to test it out on my end before giving a conclusion. Would you be so kind to share the steps on how I can reproduce it on my end?

    Thank you for your cooperation.

    Thread Starter wordpressnetwork

    (@wordpressnetwork)

    Hi Robert,

    sure thing. I can also give access to the site if you would like to have a look. Let me know how I can contact you privatly.

    Thanks

    Stephan

    Plugin Support Robert Fortaleza

    (@robfrtlz)

    Hi Stephan,

    Thanks for getting back to us.

    Due to WordPress guidelines, we are not permitted to request or accept any login details on this platform.

    Nevertheless, you can raise a ticket on our support platform here. Please do not hesitate to raise a new ticket for me to take a closer look at your issue if you wish.

    For now, I’ll be closing this ticket. Wishing you a great day ahead.

    Thread Starter wordpressnetwork

    (@wordpressnetwork)

    I will do so. Thank you so much!

Viewing 4 replies - 1 through 4 (of 4 total)
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