Automatic Instock Mail not sending

  • Resolved telsot

    (@telsot)


    2 years, 10 months ago

    Hello, everything is set up properly, I receive a mail when I subscribe to a product. When I put the product back in stock, I don’t receive an email. But manual email is working and test mail is working when I go to subscribers –> send instock email. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    We suggest you troubleshoot the issue by the following.
    ?
    1.Are you using any third-party inventory management software to update the stock? If so, please enable the option: “Enable this option if you have updated the stock from a third-party inventory plugin.” (Admin Dashboard-> Instock Notifier-> Settings-> Troubleshoot Section-> Enable this option if you have updated the stock from a third-party inventory plugin)
    ?
    2. Check that WP CRON is active on your end. You can check it by navigating to the Admin Dashboard->Instock Notifier->Status->Cron Status.`

    Let us know.

    Thanks.

    Thread Starter telsot

    (@telsot)

    Hello and thanks for your reply. Ok, it seems that with “third-party inventory plugin” option checked, and by changing the stock from: all products–> quick edit it works! Works for me, so we can mark this as solved! I appreciate your time!

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Glad your reported problem has been resolved.

    If you feel our support/plugin is helpful, please rate our plugin on WordPress. We really appreciate your time and your valuable review.

    https://www.ads-software.com/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/#new-post

    Have a cheerful day!!

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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