invoices error

  • Hi
    I have a problem for a short time … when I access the invoices it gives me an error and does not generate the PDF

    Exception: no decode delegate for this image format `PNG’ @ error/constitute.c/ReadImage/566

    and underneath all this, web code that I don’t understand …

    • This topic was modified 4 years, 7 months ago by jordimopi.
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  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! It sounds like you may have enabled the attachment of the invoice to the “New Order” admin email. This is sent regardless of the order status after an order has been placed and will therefor even be sent if the order is not paid for.
    Additionally, do note that the presence of the invoice button does not mean that it’s already generated, just that you can create it. If you want to see which orders have an invoice in the order list, you can enable the invoice number column in the settings under WooCommerce > PDF Invoices > Documents > Invoice > Enable invoice number column in the orders list.

    To receive a copy of the completed order email that is sent to the customer you can either use a filter as described in the documentation here, or if you don’t know coding you can use a plugin like WC Multiple Email Recipients.

    Hope that helps!

    Thread Starter jordimopi

    (@jordimopi)

    thanks for your help..
    If I had activated always generate invoice. Now I leave it on completed orders and I hope this solves my problem
    very friendly.
    thanks for the info of the plugin of the emails.

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