Upgrading to version 6.1

  • I’m currently running version: 6.0.3 on my own domain [ redundant link removed ] and have it set for automatic updating of WordPress.

    But I am getting the following error message:

    Update WordPress
    Downloading update from?https://downloads.www.ads-software.com/release/en_GB/wordpress-6.1.zip…
    The authenticity of?wordpress-6.1.zip?could not be verified as no signature was found.
    Unpacking the update…
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    The site seems to be working quite normally.

    I have tried using the manually update button to WordPress 6.1–en_GB but still get the same message. This has been repeated several times over the last week.

    Nothing has come through on my email so I am at a bit of a loss.
    ———————————————————————————————————————————————————————————
    Now I’ve found the “Read this FIRST! WordPress 6.1” post on the “Support ? Fixing WordPress” support page but not convinced it is applicable to my problem as I haven’t got as far as 6.1 yet.

    And it seems hellish complicated.

    Also found the “Upgrading WordPress – Extended Instructions” page but again hellishly complex and very nervous about going down this route.

    So any help as to which way to go most appreciated.

    Thanks, Mick Garratt

    • This topic was modified 1 year, 11 months ago by fhithich.
    • This topic was modified 1 year, 11 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • The message indicates that a server-side error occurred during the update. The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

    Thread Starter fhithich

    (@fhithich)

    Thanks.

    My host provides for two Log File Downloads: View Access Log and View Error Log.

    I assume the latter is the relevant one. I ran the 6.1 upgrade routine again and immediately downloaded the logs.

    The last minute of the Error Log is:

    fhithich.uk [Wed Nov 09 20:17:44 2022] [error] [client 144.76.68.17:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:17:55 2022] [error] [client 87.75.112.183:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:17:57 2022] [error] [client 35.245.82.188:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:07 2022] [error] [client 87.75.112.183:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:14 2022] [error] [client 87.75.112.183:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:14 2022] [error] [client 54.36.148.2:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:16 2022] [error] [client 10.16.12.8:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:18 2022] [error] [client 10.16.12.8:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:18 2022] [error] [client 10.16.12.8:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:22 2022] [error] [client 157.55.39.211:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:32 2022] [error] [client 87.75.112.183:0] mmap() failed: [12] Cannot allocate memory
fhithich.uk [Wed Nov 09 20:18:32 2022] [error] [client 87.75.112.183:0] 
fhithich.uk [Wed Nov 09 20:18:32 2022] [error] [client 87.75.112.183:0] 
fhithich.uk [Wed Nov 09 20:18:32 2022] [error] [client 87.75.112.183:0] mmap() failed: [12] Cannot allocate memory
fhithich.uk [Wed Nov 09 20:18:35 2022] [error] [client 144.76.68.17:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1
fhithich.uk [Wed Nov 09 20:18:36 2022] [error] [client 64.62.252.174:0] PHP:  syntax error, unexpected '(' in /home/cluster-sites/2/f/fhithich.uk/public_html/php.ini on line 1

    This is all pretty meaningless to me but seems to indicate something wrong on the php.ini file.

    I did manage to find and have a look at this file and it is just the one line:
    <?php phpinfo(); ?>

    Any further help appreciated.

    The php.ini file belongs to your hosting. This is used by some hosters in the form to set settings for PHP. The support of your hoster should be able to clarify this.

    Thread Starter fhithich

    (@fhithich)

    Thanks, I’ll try them.

Viewing 4 replies - 1 through 4 (of 4 total)
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