Automatic product updates in Merchant Center

  • Resolved carlos521

    (@carlos521)


    1 year, 6 months ago

    Hello. First of all, thanks for a good and stable plugin.
    I have a problem using your plugin. Everything works very well, but in the Google Merchant Center a message about a problem with some of the products began to appear frequently. Google finds products, reads all attributes from the feed and makes them available for advertising. For quite a long time, he has been listing a small part of products in the category – automatic product updates. Usually a record of this can be found in the Merchant Center in the products column – below. Here he enters products in which he finds a difference in price in the feed and on the site. I very rarely change prices on the site, and yet Google lists up to 2.5% of products here. That is, the feed incorrectly reads the price from the site. I wouldn’t pay attention to this if Google didn’t suddenly recognize these products as new because of this today and start learning how to sell them again. This sharply cut off sales levels. Tell me how to deal with this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi @carlos521

    So far, I understand that you are experiencing a price mismatch issue on GMC. However, to understand the issue properly, I need to see the feed and the error generated by GMC. Please provide the feed link that you have uploaded and download the error report from GMC > Product > Diagnosis, and share the error report file using dropbox or google drive.

    You can also share a screenshot or video to explain the issue.

    Thank you,

    Thread Starter carlos521

    (@carlos521)

    Hello @ansarybadal!
    I’m sorry, it’s my mistake, everything seems to be fine with the feed. The problem occurred with Google Merchant Center. They write that the price on the website and in the feed do not match. The data in the feed is accurate. The prices that they indicated as the price on the website are an error.
    Some kind of problem related to the site being crawled by Google robots
    Thank you.

    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @carlos521

    If you are using any discount rule or any plugin that changes the price dynamically, make sure that the plugin is providing the correct schema. However, you can override WooCommerce’s default schema using our plugin. To override the schema, please follow this screenshot.

    Thank you,

    Thread Starter carlos521

    (@carlos521)

    Thanks for the answer. I do not use any discounts or any methods of changing prices. This is an obvious problem at Google. I have already contacted them for support and am waiting for a response.

Viewing 4 replies - 1 through 4 (of 4 total)
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