Automatic switch language

  • Resolved pahoma

    (@pahoma)


    2 years, 6 months ago

    Hi,

    I need some help with language switching from the pre-filled message according to the site language? Because the site is written in Dutch, so somebody from Russia doesn’t understand that text.

    I’m trying to explain in English but i’m from the Netherlands. Maybe somebody understands this issue and give the advice I need?

    Any help is more than welcome!
    Thanks in advance.

    Regards Paul

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    If localization is handling using wpml, polylang plugin, we can translate the settings easy.

    https://holithemes.com/plugins/click-to-chat/multilingual/

    Have a nice day,
    Thank you

    Thread Starter pahoma

    (@pahoma)

    @bhvreddy Thanks, I’ll try it!

    Regards Paul

    Thread Starter pahoma

    (@pahoma)

    No, this is not what i mean; i mean the text language from the pre-filled message; it has to be same as the at that moment applied at the site now: it says in Dutch: “ik wil erg graag meer informatie ontvangen over de producten van MandersBox. Ik hoor erg graag iets van MandersBox. Bij voorbaat dank. Met zéér vriendelijke groet ***(Haal deze tekst weg en vul hier uw naam in)***”. But someone from Russia doesn’t understand that. So it needs to be switched to that specifically language. Does anyone understand what I want?

    I really hope that someone can/will help me solving this case.

    Thanks in advance!

    Regards Paul

    • This reply was modified 2 years, 6 months ago by pahoma.
    • This reply was modified 2 years, 6 months ago by pahoma.
    Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    I understood as need to change the prefilled message based on the language. ( like how the call to action and other text changes based on language )

    It seems like you are using gtranslate plugin to handle multiple languages.
    As the plugin translate content automatically, the prefilled message is not able to translate using gtranslate.

    We will try to contact gtranslate team and work on it to make things compatible.

    Have a nice day,
    Thank you

    Thread Starter pahoma

    (@pahoma)

    @bhvreddy Thanks for your help, I really appreciate your help. Thanks in advance!

    Regards Paul

    Thread Starter pahoma

    (@pahoma)

    @bhvreddy Any news yet?

    Regards Paul

Viewing 6 replies - 1 through 6 (of 6 total)
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