• Hi – I’m seeing a strange issue with two out of the three sites on my hosting package.

    All sites have been updated to WP5.5 and all plugins are up to date.

    On one of the sites, the plugins dashboard is displaying the Automatic updates column in the plugins dashboard and screen options. https://snipboard.io/q3uRr2.jpg

    On the other two sites, there’s no automatic updates column or option in the screen options pull down. https://snipboard.io/lN4LU7.jpg

    I’ve flushed cache, used site health troubleshooter, switched themes, disabled all plugins, checked php, checked wp-config and wp-settings and reinstalled WP5.5 all to no effect and I cannot find the cause.

    Please can someone point me in the right direction to fix this? Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • I have the same problem. I have migrated 10 sites to WordPress 5.5. Six sites work, four don’t. Theme doesn’t matter.

    • This reply was modified 4 years, 3 months ago by Frank444.
    Thread Starter thomastolkien

    (@thomastolkien)

    I’m still no closer to working out what causes it. However, this code placed in the child theme functions.php sorts the problem:

    
    // Enable plugins auto-update UI elements.
    add_filter( 'plugins_auto_update_enabled', '__return_true' );
     
    // Enable themes auto-update UI elements.
    add_filter( 'themes_auto_update_enabled', '__return_true' );
    

    Maybe this is the solution.

    I found the code below in wp-config.php and removed it.
    It seems to be working now.

    /**
    * Turn off automatic updates since these are managed upstream.
    */
    define(‘AUTOMATIC_UPDATER_DISABLED’, true);

    Now 10 out of 10 websites are working.

    • This reply was modified 4 years, 3 months ago by Frank444.

    I changed ‘true’ to ‘false’ in “define(‘AUTOMATIC_UPDATER_DISABLED’, false);”
    That caused the Automatic Updates column to appear for plugins. Thanks Frank.

    However, it’s still not working for themes. I tried turning off all Automatic Updates in Installatron, but that did not solve the problem.

    Any other suggestions anyone?

    Thread Starter thomastolkien

    (@thomastolkien)

    If you use Jetpack it’s worth checking the automatic updates on the WordPress.com dashboard for the website under plugins. I had one site where I had to toggle all the plugins to either update or not update; and then refreshed in the website wp-admin plugins dashboard and the column appeared.

    Thanks Frank444 (@rrank444) that worked for me ??

    Thank you @rrank444 – though how did that get there, as they aren’t managed upstream.

    Tnak you @thomastolkien, it actually works.

Viewing 9 replies - 1 through 9 (of 9 total)
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