Hi,
Thanks for contacting us.
Please see here on how the WordPress Automatic Updates system works:
https://icontrolwp.freshdesk.com/support/solutions/articles/3000000913-how-does-the-wordpress-automatic-updates-system-actually-work-
Over the years we’ve provided a lot of documentation for Shield security and it’s the best place to start:
https://icontrolwp.freshdesk.com/support/solutions
Also, I would like to use this opportunity to let you know that, of 23rd November 2017, in order to allow us to continue to develop and maintain Shield Security, we’re limiting to technical support to premium subscribers only. Please see our public announcement here:
https://www.ads-software.com/support/topic/technical-support-is-now-a-premium-feature/
Thank you for your understanding.
We’ve made it easy to to become a Pro subscriber with our new One Dollar Plugin platform, and Shield Security Pro is our first $1 Plugin available there.
If you’re interested in the One Dollar Plugin, or Shield Pro, please follow this link: https://onedollarplugin.com/
You will always be welcome whenever you decide to join our new One Dollar Plugin community, and you’ll be helping to support development into the future.
Thank you.
Jelena
