Automatic verification of Klarna payments in Mollie

Hi there, thanks for reaching out.

I understand you are having trouble with Klarna Payments in your site. Could you please share more details on the payments? Are they recurring payments or one time payments?

If you are referring to recurring payments, I suggest you take a look at this guide here.

Cheers!

Thank you for your reply.

They are one time payments.

We use Mollie for all our payments. But they couldn’t help me.

Hey there, @lindavkva!

Thanks for clarifying. Can you please let us know which plugin you are using to have Klarna as a payment method on your website? Is it WooPayments?

If it is, can you please go to WooCommerce > Settings > Payments > WooPayments and under Transactions make sure the option “Issue an authorization on checkout, and capture later” is not checked?

Furthermore, I’d like to understand your site properly. Please share with us the System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Looking forward to your reply.

Have a wonderful day!

Hi!

Thanks you for your reply ??

We don’t use WooPayments as a plugin but we use Mollie (inside WooCommerce).

I don’t feel comfortable to share the system status rapport.

I hope this information is enough? Or is there any other way to share?

Hi @lindavkva,

Since you’re using Mollie for this, it’s best to reach out to their support team here: https://www.ads-software.com/support/plugin/mollie-payments-for-woocommerce/.

Cheers!
-OP