Automatically added to Teachable on all orders?

  • Resolved toddbenton

    (@toddbenton)


    1 year, 4 months ago

    Hi again,

    We appreciate this plugin. But we want it to only add customers to teachable for certain products. We have set it to add the customers for a subscription product and in this case it’s working to add people to the correct teachable course, but it’s also giving EVERYONE else who purchases any products on our website a teachable account. Can you update the plugin so that it only adds customers to teachable when a course is selected on the product page?

    Said another way, please make the plugin so that it only adds customers if a teachable course is selected (see screenshot: https://snipboard.io/h6GVWR.jpg). If a teachable course is not selected (see screenshot: https://snipboard.io/tv2wmJ.jpg) no action is taken and the customer is not added to teachable.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter toddbenton

    (@toddbenton)

    I have deactivated the plugin for now until this issue is resolved. It is causing concerns for our customers who don’t know why they are getting added to teachable and think it is a phishing email.

    Plugin Author WooXperto

    (@wooxperto)

    @toddbenton Thanks for letting us know. We are on it to check & fix.
    I’ll update you here.
    Thanks

    Plugin Author WooXperto

    (@wooxperto)

    Hi Toddbenton,
    We have fixed this issue in the latest version.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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