Automatics emails not working

  • Resolved rjkrist

    (@rjkrist)


    1 year, 6 months ago

    I’ve been using Post SMTP for a long time and everything was working fine.
    Since a day or two, automatic emails that should be sent no longer work. (new order, customer order confirmation etc.)
    No problem if I manually trigger the sending of the email. Could you suggest an direction to search the problem? and solve it?

    Mailer: postsmtp
HostName: #####
cURL Version: 7.61.1
OpenSSL Version: OpenSSL/1.1.1k
OS: Linux ######## 4.18.0-425.10.1.el8_7.x86_64 #1 SMP Thu Jan 12 10:05:00 EST 2023 x86_64
PHP: Linux 8.2.10 C.UTF-8
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.3.1 nl_NL UTF-8
WordPress Theme: RedParts
WordPress Plugins: Query Monitor, Redux Framework, 3D FlipBook : Dflip Lite, All in One SEO, Contact Form 7, Cookie Notice & Compliance for GDPR / CCPA, EasyAds for WooCommerce, Elementor, Email Customizer for WooCommerce, Facebook for WooCommerce, Font Awesome, MonsterInsights - eCommerce Addon, MonsterInsights Pro, Google Listings and Ads, GTranslate, Heateor Social Login, Innozilla Table Rate Shipping for WooCommerce, WPCode Lite, Jetpack, MC4WP: Mailchimp for WordPress, Media Cleaner, Mollie Payments for WooCommerce, MonsterInsights - Ads Addon, MonsterInsights - Dimensions Addon, MonsterInsights - EU Compliance, MonsterInsights - Forms Tracking Addon, MonsterInsights - Google Optimize Addon, MonsterInsights - Media Addon, MonsterInsights - Page Insights Addon, MonsterInsights - Performance Addon, MonsterInsights - User Journey Addon, myStickymenu, Meta pixel for WordPress, Order Export & Order Import for WooCommerce, Post SMTP, Product Import Export for WooCommerce, Redirection, Redis Object Cache, RedParts Sputnik, WooCommerce - Show only lowest prices in variable products, SVG Support, Trustpilot-reviews, WooCommerce Cart Abandonment Recovery, Advanced Order Export For WooCommerce, WooCommerce Parcel Pro, WooCommerce EU VAT Assistant, PDF Invoices & Packing Slips for WooCommerce, WooCommerce PDF Invoices & Packing Slips Professional, WooCommerce, WP 404 Auto Redirect to Similar Post, WP Rocket, Widget Disable, WPForms Lite, YITH WooCommerce Product Add-ons & Extra Options
WordPress wp_mail Owner: /var/www/vhosts/####/####/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, WPO\WC\PDF_Invoices\Main->set_phpmailer_validator, PostsmtpMailer->get_mail_args, WPO\WC\PDF_Invoices_Pro\Emails->phpmailer_allow_empty
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, PostsmtpMailer->phpmailer_smtp_init
Postman: 2.5.9.4
Postman Sender Domain (Envelope|Message): #### | ####
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SMTP (smtp:tls:login://smtp.office365.com:587)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 1953 | 19
Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @rjkrist,

    I hope you are doing well.

    Sorry to hear about the issue. Let us reproduce this issue on our end. Although this might take some time, we’ll let you know once we get there and have a solution.

    Thanks and regards,
    Support Team – WPExperts

    Hi @rjkrist,

    I hope you are doing well.

    One of our users reported a conflict with the latest update of all-in-one SEO. Can you try deactivating it?

    Looking forward to hearing from you.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter rjkrist

    (@rjkrist)

    @smakazmi15 Thanks i think this fixed the problem.
    I deactivated and did a test order and the emails of a new order are send and also the order confirmation to the customer.

    Hi @rjkrist,

    I hope you are doing well.

    Glad to hear that your issue has been resolved. We would appreciate a kind and honest review on our Post SMTP profile.

    Thanks and regards,
    Support Team – WPExperts

    Hi – I had the same issue – strangely, all emails sent by the system worked fine – I was using Post SMTP – only the WordPress generated reset password messages failed. I disabled All-in_One SEO and it worked immediately.

    Hi @kermit2301,

    I hope you are doing well.

    Please create a new thread so we can discuss your issue there.

    Thanks and Regards,
    Support Team-WP Experts.

Viewing 6 replies - 1 through 6 (of 6 total)
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