Automations not triggering

  • Resolved jcarlostsousa

    (@jcarlostsousa)


    3 years, 8 months ago

    Hi,

    It might have been a coincidence, but I upgraded shopmagic free to versiomn 2.23.0 and the automations are not triggering.

    I also checked the “queue” and there’s nothing there. Checking WooCommerce status > Scheduled Actions is also not showing any recent shopmagic hooks.

    Using WooCommerce 5.1.0.

    How can I diagnose/fix the issue?

    Thanks

    • This topic was modified 3 years, 8 months ago by jcarlostsousa.
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  • Plugin Support damianmachnik

    (@damianmachnik)

    @jcarlostsousa contacted us via email, and we are actively investigating this issue. Once resolved (and if it’s ShopMagic’s issue) a fix with a word of explanation will be published.

    Plugin Support damianmachnik

    (@damianmachnik)

    Update:

    This issue was resolved in the 2.23.1 update. If you are still affected by it, please update ShopMagic to at least 2.23.1 version.

    Thank you @jcarlostsousa for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
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