Autoptimize settings are not loading in one sub site of a Multisite Network

  • Mohsin Ali

    (@mohsinalimohsin)


    7 years, 1 month ago

    When I click on settings then it shows me the following message on white screen “The page cannot be displayed because an internal server error has occurred.”
    and the URL becomes: https://www.example.com/wp-admin/options-general.php?page=autoptimize

    while I investigate via the console in chrome browser it showing me following error: “Failed to load resource: the server responded with a status of 500 (Internal Server Error)”. options-general.php

    Please help me to fix this issue. Thanks in advance

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  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    nothing much I can do I’m afraid @mohsinalimohsin; if it works for all (or even some) sub-sites except for one (or some), then there somehow is a problem with that specific one, a plugin conflict maybe. have a look at your PHP-error-log, maybe there’s relevant info in there?

    frank

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