Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Tribulant Software

    (@contrid)

    @thekerbey

    Thank you for your post.

    We do not have a known issue with autoresponders not saving in the newsletter plugin.

    Can you please go to Newsletters > Configuration and click “Check/optimize database tables” and try again to see if it works?

    If not, can you turn on debugging under Newsletters > Configuration on the right-hand side and see if you see any error when you try to save an autoresponder?

    I look forward to your response.

    Just had the same issue with the autoresponder creation. Optimizing the database tables did not do anything, but debugging did show a critical error where the autoresponders table was missing.

    WordPress database error: [Table ‘dbschema.wp_wpmlautoresponders’ doesn’t exist]
    INSERT INTO wp_wpmlautoresponders (title, history_id, status, sendauto, delay, delayinterval, applyexisting, alwayssend, created, modified) VALUES (‘some name’, ‘1’, ‘active’, ‘1’, ”, ”, ‘N’, ‘N’, ‘2015-12-10 00:01:57’, ‘2015-12-10 00:01:57’);

    The following tables exist from the plugin install (done today, version 4.5.6.1.1)

    wp_wpmlautoresponderemails
    wp_wpmlautoresponderslists

    Removed the actual schema name as well as the actual title for ambiguity reasons. Get in touch if you need additional tests.

    I’m actually seeing several other tables missing while clicking into the Mailing Lists section

    WordPress database error: [Table ‘schema.wp_wpmloptions’ doesn’t exist]
    SELECT * FROM wp_wpmloptions WHERE field_id = 2 ORDER BY order ASC

    WordPress database error: [Table ‘schema.wp_wpmlgroups’ doesn’t exist]
    SELECT id, title FROM wp_wpmlgroups ORDER BY title ASC

    Before I configure this plugin more, please let me know what I can do to resolve the missing table issues.

    Plugin Author Tribulant Software

    (@contrid)

    Very sorry for the inconvenience caused.
    We found a potential cause for this problem and we’re fixing it.

    In a few moments, we will release version 4.5.6.2 to address the problem.
    Please go to Newsletters > Updates and click “Check Again”

    Thank you for understanding!

    This looks to have fixed the issues Tribulant, nice work! Only thing I had to do extra was recreate (duplicate) the only newsletter I created in order to have the links/clicks populated, so the affect was minimal. Thanks again!

    Plugin Author Tribulant Software

    (@contrid)

    @boggsoft

    Thank you for confirming that it is resolved.

    Enjoy the Newsletter plugin and let us know if you need any further assistance at all.

    Please consider providing a review/rating for the plugin if you’ll be so kind and if you are satisfied with how it works for you. https://www.ads-software.com/support/view/plugin-reviews/newsletters-lite?rate=5#postform

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Autoresponder could not be saved, please try again.’ is closed to new replies.