• Resolved dijitalmerkez

    (@dijitalmerkez)


    Hello there,

    I am getting the following problem. Therefore, I cannot do anything on my website. I want your help. The problem goes away when I disable the Yoast SEO plugin. It becomes a problem when activated.
    https://prnt.sc/1212g9n

    • This topic was modified 3 years, 7 months ago by dijitalmerkez.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support devnihil

    (@devnihil)

    @dijitalmerkez We’re sorry to hear you are experiencing this issue on your site.

    Can you please confirm you are using the most recent release of Yoast SEO version 16.1.1? You can learn more about updating here: https://yoast.com/help/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.7.1? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    If you update to the most current version of WordPress and Yoast SEO, does this resolve the issue?

    If you have confirmed both WordPress, Yoast SEO, and all of your site’s other plugins and themes are up to date and the problem is still occurring, we would next recommend performing a conflict check. A plugin or theme conflict can sometimes cause functionality problems, errors, or unexpected behavior from the plugin. If you are unfamiliar with checking for conflicts, we have a step by step guide on how to check for conflicts available here: How to check for plugin conflicts.

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    Can you please confirm you have performed a complete conflict check by disabling other plugins, and resetting the theme to a default such as TwentyTwentyOne and let us know the results?

    If you do not feel comfortable to do this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Thread Starter dijitalmerkez

    (@dijitalmerkez)

    Hi,

    Wordpress 5.7.1
    Yoast SEO 16.1.1

    All my plugins are also up to date. The problem is simply caused by the Yoast SEO plugin. How can I solve the problem?`

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi,

    Thank you for confirming that you are on the latest version of WordPress, Yoast SEO for WordPress, and the rest of your plugins and themes are up-to-date.

    We would like to rule out the possibility of another plugin or theme on your website’s set-up that could be causing this issue. With that in mind, please do start with a default WordPress theme such as TwentyTwenty, and then only the Yoast SEO plugin activated. Then you can enable Avada Builder, and then your plugins, one by one, until you are able to reproduce the issue. If all of your plugins are activated and none of them cause the issue, you can revert back to your preferred theme and then check if that could be causing the issue — https://yoast.com/help/how-to-check-for-plugin-conflicts/

    Thread Starter dijitalmerkez

    (@dijitalmerkez)

    Hello there,
    I get this warning when I open the Yoast SEO page. Probably the other error could also be related to this error. https://tinyurl.com/yfoypbp7

    As you can see, I’ve made the Avada theme passive. As you indicated, I uploaded the twenty twenty one theme. Error yes solved. But when I activated Avada I got the error again.

    Avada Theme support service said the problem was caused by the Yoast SEO plugin. And he threw this warning. https://tinyurl.com/yfoypbp7

    Plugin Support devnihil

    (@devnihil)

    @dijitalmerkez When an area like the Yoast meta box or SEO>Search Appearance appears blank, and is displaying a Javascript error it’s typically caused by a conflict with another plugin.

    Can you please clarify how that issue might be related to the error you are receiving in the edit screen of a post that is specific to the FusionBuilderText.content_error_title message you are receiving. Can you please share the full message your received from Avada’s support team so that we can review their findings? As we aren’t able to log into the site for support for site’s through this channel, that would be helpful in troubleshooting this further.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 6 replies - 1 through 6 (of 6 total)
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