Average Quality And Low Support

  • The idea of what this plugin can do it’s great but in action many features are not working. Suddenly, I bought the enterprise version because I want to build more than one installation.

    The Cons:

    1. Slow support responses
    2. Price Formulas in multiselection it’s not working
    3. Video Import its not working
    4. Variations import has many conflicts with curious behavior
    5. Open AliExpress button in product page its not working
    6. Sync Orders to AliExpress (Tue function that places the products on AE)
    7. Update Price on daily basis not working, BUT, stock qty updated as well
    8. The process to choose categories in import are complex and hard to locate your categories if you have many of them
    9. If you choose split variations, then, adds in the main name of product thesuffix *|| AliExpress – Black* and you have to remove one by one
    10. Make’s some JS conflicts with woocommerce admin (in my case)

    This plugin has great plan but it needs fixes and a major update. If most of them fixed then GLWS because can make many many sales with satisfied customers. Till then, look for other plugins and compare the reviews.

    I’m saying goodbye to this plugin with sad feelings atm.

Viewing 1 replies (of 1 total)
  • Plugin Author Marc dooder

    (@djamio1988)

    Dear customer,

    I am sorry that you are facing issue with our solution and specially that our support is not very reactive, note that this period we had many updates to the plugin and the chrome extension because of major changes on our api service provider and this has caused some regression

    we will be happy to follow with you these issues, if you can ping us again or share your contact details, we will be happy to help you and to fix these issues that you have raised

Viewing 1 replies (of 1 total)
  • The topic ‘Average Quality And Low Support’ is closed to new replies.