• Resolved robpl1

    (@robpl1)


    On the page I’ve linked to above you can see that in the Details tabs are just a series of colons. There should be ACF values in here, and you can get them to show if you edit the product and update immediately without doing anything else. I looked at the post_meta in MySQL selected a product that was showing this behaviour and then updated it in the website. What happened was that a whole load of additional entries appeared relating to the ACF, so a field called publication_date with a NULL value now has a subsidiary field call _publication_date and a value that reads with this pattern “field_66cexxxxx” and now the data magically shows.

    Now I don’t want to go through this process with all 900+ products I currently have and certainly not with the 3,600 I’m putting on soon. How can I force the creation of these fields at upload time and how can I force the creation of these fields now? I’m OK with php code so if something needs to go in the functions,php file that’s OK, after all that’s where the ACF display. code is ??

    I’m using the 2024 theme and not ACF pro.

    The page I need help with: [log in to see the link]

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  • Thread Starter robpl1

    (@robpl1)

    It would seem that even if the ACF value is NULL a hideen field should be created yet only 10% of products have these.

    Thread Starter robpl1

    (@robpl1)

    also that the number, such as field_6256fe61c4983, is the same for every row, so resumably would be the ID number of the ACF, which means I can upload a spreadsheet for the missing ones, but why is it happening?

    Hi there!

    ACF Support Team here. This forum is generally used by ACF users to help each other out.

    However, we would love to continue investigating and troubleshooting this issue, please can you create a ticket using our ?support form and we can look into it further.

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