AVIF support is not available.

  • Hello,

    I have the Modern Image Formats plugin installed and in the settings it says that my server does not support “AVIF”

    But I did the phpinfo test and got these results…

    In other words, I have PHP Version 8.2.21 installed on the server with Imagick with “AVIF” support

    What will be wrong?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @angelocampia, thanks for getting in touch. Sorry to hear that you’re having trouble with AVIF support on your site. Unfortunately, as stated in the message, AVIF support is not available on your site as it stands. You will need to reach out to your hosting provider for further assistance with this.

    If you have any further issues with the Modern Image Formats plugin then I will be happy to help you with these. Please let us know the feedback you get from your hosting provider and if they’re unable to help then we can see what we can check to help find a resolutions for you.

    Thread Starter ?ngelo Antunes

    (@angelocampia)

    Hello,

    Thanks for the reply,

    I am responsible for my “Server”, it is running on a NAS with “Synology Web Station”.

    Everything is working, and as in “phpinfo.php” I have an indication of “AVIF support”, I would like to know what tests I can do to see where the problem could be and try to resolve it.

    The website in question is on my profile ??

    Once again thank you very much.

    Hi ?ngelo,

    The message you are seeing indicates WordPress is not detecting AVIF support. Can you try visiting Tools->Site Health->Info and taking a screen shot of the Media section, this will give us a view of how WordPress sees your image support.

    Thread Starter ?ngelo Antunes

    (@angelocampia)

    Hello,

    Here it is:

    Contrary to what it says in “phpinfo”, it no longer mentions support for AVIF

    I would say use WebP for now until you can get your server upgraded. Once WordPress detects AVIF support you will be able to use it.

Viewing 5 replies - 1 through 5 (of 5 total)
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