• Nate Hoffelder

    (@usersixsixsix)


    Do you know how this plugin is supposed to let you choose which platforms a form appears on (desktop, tablets, mobile, etc)?

    Yeah, that stopped working awhile ago, and Mailmunch has repeatedly refused to fix this issue. I (and a bunch of readers) have encountered my site’s sign-up form on mobile devices even though it was set to only appear on desktop.

    I’ve tried to bring this to Mailmunch’s attention and was roundly ignored, so as soon as I publish this review I will go install another plugin.

    AVOID.

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  • Plugin Contributor Liz Gannes

    (@lizgannes)

    Hi usersixsixsix,

    I apologize for the inconvenience you had to face. Can you please create a support request with us for this issue? We would love to look into this issue for you and have it fixed. It will also help us to look up your support request history and to see why your issue was not resolved previously as you mentioned.

Viewing 1 replies (of 1 total)
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