Avoid at any cost. Endless bugs and problems

  • I bought paid version of this plugin and since there I stoped emailing support team with problems. I just created two Google docs that together would have about 40-50 pages.

    Hours watsed for reporting tech issues (for ex. setting amount for unlimited ends up setting it to 0) Problems with displaying data, problem with displaying not used fields on frontend listing, massive amount of translation issues with fields that are in files but not working, as well strings that they know that are not translated and after month of waiting they still don’t know when they will get it done.

    Support is replying with “Fixed” for problems that have not been fixed wasting even more time.

    Yet author is publishing new product while other is buggy as early alpha version.

    I regret getting my site almost done with this thing. Still considering going back and picking up different solution.

    This is worst plugin that I had ever used for WordPress free and paid.

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  • Hi @kubajuncewicz,

    I sincerely apologize for the experience you are having using Directorist. I understand that in some cases, the plugin hasn’t very intuitive for you, which led to confusion. In some cases, some of our UX choices weren’t correct for you. There were also a good amount of issues, mostly related to translations. I have checked your case and I understand that there were some shortcomings in the way we handled your issues. For example, a Booking related issue supposed to be fixed on a release ended up not getting addressed on that supposed release or a Listing FAQ issue that got only fixed on the front end but not on the back end. Having said that, we did address most of your concerns, currently, there are a few translation-related and booking-related issues present that one of our dev is personally looking into and I believe he’s in touch with you.

    We understand our shortcomings and we will learn from them to make the experience better for our users. Your feedback is always welcome and appreciated. Once again, I apologize for the experience you had.

    Regards,
    Mahdi.

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