Viewing 5 replies - 1 through 5 (of 5 total)
  • gcampton

    (@gcampton)

    Delete the plugin from plugins folder and go into phpMyAdmin and delete “your_db_itsec_lockouts”, “your_db_itsec_log”, “your_db_itsec_temp” tables.

    Replace .htaccess code with the original code (you can find this in Google or I think a fresh WordPress install (just download the files from www.ads-software.com and copy the htaccess code)) then go to permalinks and re-enable your preference.

    (.htaccess step may not be required to enter admin dashboard)

    Once that is done you can go back to your dashboard and reinstall, just be careful with some of the settings, take it slowly and read.

    It’s possible that the away mode locked you out because you didn’t setup the server time in “Admin -> Settings -> General”

    spaciouscritter

    (@spaciouscritter)

    OK, I can usually get back into my admin panel by renaming or deleting the plug-in. But today I’m getting a white screen when I try to get into my admin panel and Away Mode shouldn’t be active.

    To make matters worse, I’ve renamed to override the plug-in, as usual, and I still can’t get into my admin panel. Further, I can’t find “your_db_itsec_lockouts”, “your_db_itsec_log”, “your_db_itsec_temp” to delete them. I’m in my database using Cyberduck and searches don’t turn them up, I guess because they’re in a table, they’re not files. What file contains the .htaccess code? I haven’t been able to find any .htaccess files.

    Thread Starter pponty

    (@pponty)

    Ok, after reading from gcampton i succeeded with a softer approach, i.e. I changed the value of the parameter “~away mode” (don’t remember the exact name) in the general options table, and it worked…
    … coming back to admin page, I realized I was at the source of the error, having defined my “away time slot” incorrectly.

    Thanks

    PS spaciouscritter, you must enable “show hidden files” in your FTP client in order to see the .htaccess file.
    I recommend trying my softer approach : you will easily find the field in the WordPress options table, then change the string “enabled” into “disabled”

    Hey All,

    Another option if you find yourself in this situation is as follows. Navigate to wp-content > uploads > themes-security via FTP and delete the itsec_away.confg file. This will deactivate Away Mode.

    Thanks,

    Gerroald

    Thread Starter pponty

    (@pponty)

    Thanks ! We now have 2-3 good solutions..

Viewing 5 replies - 1 through 5 (of 5 total)
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