Awesome fonts – icons not loading on my website

Hey,

I can’t visit your site. It’s showing ?????? ???? ??????? ????????? ?????? ????? ????? ????? ??? ?????? ?? ?????.

Which I, unfortunately, don’t understand either. ??

It translates to mean:

Closed-site maintenance and development, we receive requests for technical support through our account in Twitter.

Thanks Bob!

@khalilsido Could you please make the site live so I could check? ??

Dear support sorry

it’s live now ??

I had to close it to modify something >_<

It can’t find the fonts. https://www.en-iac.com/wp-content/themes/mts_interactive/fonts/fontawesome-webfont.ttf?v=4.3.0 results in a 404 error.

You need to reinstall them in the location above.

You don’t have font assets of Font Awesome inside /theme-name/fonts folder. That’s why it’s not working. ??

Ummm can I know how did you find out this sir?

cause it happened suddenly and to troubleshooting it again whenever it happens.

How can I install it again ?

Hi,

You can check the console for error message. You can install Font Awesome from here: https://fontawesome.io/license/

Download all the files and put /css/ and /fonts/ folders in the root of your theme directory. Make sure to replace the old files and have the same file name.

If you’re experienced with code then you can also include it using https://developer.www.ads-software.com/reference/functions/wp_enqueue_style/

Hope it helps. ??

Thank You

I’ll try it and Inform you of the result ^_^

dear support

I overwrite the css and fonts file still the same issue ??

kindly advice

I used filezila to upload the files >_<

Please do not bump. This is not a WordPress issue.

Your errors are

https://www.en-iac.com/wp-content/themes/mts_interactive/fonts/fontawesome-webfont.woff2?v=4.6.3 Failed to load resource: the server responded with a status of 404 (Not Found)
https://www.en-iac.com/wp-content/themes/mts_interactive/fonts/fontawesome-webfont.woff?v=4.6.3 Failed to load resource: the server responded with a status of 404 (Not Found)
https://www.en-iac.com/wp-content/themes/mts_interactive/fonts/fontawesome-webfont.ttf?v=4.6.3 Failed to load resource: the server responded with a status of 404 (Not Found)

Fonts that apparently part of your theme are not loading. Support for your theme, which is a commercial theme, is here, https://community.mythemeshop.com/

Support for fontawesome is here, https://fontawesome.io/

Files making up fontawesome are here, https://cdnjs.com/libraries/font-awesome

Thank You maybe re installing the theme will solve this?

can I save all setting and configuration before re installing ? like wisgets locations ?

Maybe you can install a plugin like this: https://www.ads-software.com/plugins/better-font-awesome/

YESSSSSSSS

That awesome plugin solved my issue

Thnakies You guys are awesome ^__^