Awesome Support – Not showing in dashboard

  • Resolved timothygriesel

    (@timothygriesel)


    6 years, 7 months ago

    Hey Guys,

    So I installed Awesome Support on one of my domains but the options do not show in the dashboard, so I cannot customise or even just set the basic settings, any reason for this? It runs fine on another domain, fujifilmxperience.co.za, but not on the my other domain.

    Thanks ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    Hi:

    Please check to make sure that you’re using PHP 5.6.30 or higher. That is the most common reason for the symptom you’ve described.

    Thanks.

    Plugin Author awesomesupport

    (@awesomesupport)

    Hello:

    We never heard back from you on this so we’ll assume that your issue is resolved. If its not resolved, please open a new thread and reference this one.

    Thanks very much for using Awesome Support.

Viewing 2 replies - 1 through 2 (of 2 total)
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