mymarketingfile, I am sorry for your frustration.
I have reviewed our contacts through cbengine, through our ClickBank support tickets, through our support ticket system, and have found nothing with this member name. All these support forums are reviewed every business day as they have higher levels of activity than this www.ads-software.com forum. In addition Keynetics is actually the parent company of ClickBank, which manages our product sales, so they are not associated with CBPRESS except that it is one of the thousands of products that ClickBank sells. If you were trying to contact them about our product, in any manner except through their receipt support ticket system, that would explain the disconnect.
Your error during unzipping above should have more specific information following that statement which is essential to our troubleshooting process – a guess right now would be that a library we require on our plugin is not enabled on your hosting platform, but we would need the detailed error statement to know for sure. Please provide specific error message to our support system at https://support.cbpress.com and we can get back with your specific issue there.
