Hello @hrutta,
I hope you don’t mind that I want to clarify the situation here as well, as I did in private.
As I have told you, it was a matter of timetables, our office was closed when you have sent the emails. The next day, a reply was sent and a refund as well.
Also, we do not send the products, the clients choose what they want to purchase (PMS or PB).
Again, good luck with your future project and we are sorry for the situation!
Kind regards,
