back in stock notifier not working on Mobile

  • Resolved hunake

    (@hunake)


    3 years, 4 months ago

    Hi,
    I have installed the Back In Stock Notifier for WooCommerce plugin that works fine on pc-s, unfortunately when I try to subscribe on my mobile is requesting an admin password for the site. Does anyone know how I can change that request on the mobile version of the website, please?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello there,

    Good Day !!

    We’re here to assist you with this one.

    From your given url we couldn’t seen our plugin is active? We’re not sure why this issue arise, could you please troubleshoot by deactivate all other plugins except WooCommerce and our Back In Stock Notifier to see it works as normal?

    Please cross check with option – Go to Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings(Experimental) -> Frontend Subscribe Form Submission via -> Change the option and check it out

    Let us know.

    Thanks.

    Thread Starter hunake

    (@hunake)

    Hi,
    Thank you for your response. I have activated the plugin again, but still is not?working properly as it’s requesting additional authentication and I can only sign in with my admin account to make it work for me. All works fine when I am signed in but normal users are unable to subscribe?for auto-notification, can you please advise.

    Regards

    Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello,

    Could you please change the option in our Troubleshoot Settings Go to Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings(Experimental) -> Frontend Subscribe Form Submission via -> Change it to WordPress Rest API Route.Please enable that option and check it out.

    Not sure your site is under htaccess password for admin access, which impact this issue for AJAX request. Please contact your hosting provider regarding your query.

    Let us know

    Thanks.

    Thread Starter hunake

    (@hunake)

    Hi,

    Changing it to WordPress Rest API Route, did the trick!! thank you !!

    Regards
    Michal

Viewing 4 replies - 1 through 4 (of 4 total)
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